CACFP Customer Service and Monitoring Specialist | LVCC | Allentown, PA - Lehigh Valley Children's Centers, Inc.

CACFP Customer Service and Monitoring Specialist - 25 hours per week

Join our team and be a part of the CACFP community who ensure that every child has access to nutritious food year-round.

SPECIFIC RESPONSIBILITIES:
  • Review various reports by customers verifying all information

  • Plans, schedules and conducts reviews customer providers

  • Prepares documentation as needed.

  • Tracking and compliance of reports

  • Provide assistance based on review of reports to providers

  • Collect, review and input data

  • Review reports with your supervisor

  • Attends meetings and trainings as required

  • Performs other duties as assigned

  • Monitoring providers at their homes 5-10 hours a week, travel required.

REQUIREMENTS:
  • High school diploma/Associate degree in business a plus

  • Early childhood a plus

  • Self-starter; able to accomplish goals in an independent work setting

  • Detail oriented

  • Able to maintain confidentiality

  • Customer service experience required

  • Willing to travel but less than 20% of hours

  • Excellent verbal, written and communication skills

  • Valid driver’s license

  • **Maintain and submit current Auto Liability Insurance as stipulated in the employee handbook**

  • Extensive experience and skills with MS Office and computers

  • Able to obtain appropriate criminal, FBI and Child Abuse clearances

  • Bi-Lingual (Spanish) preferred

  • Able to lift up to 30 lbs.

BENEFITS
  • Vacation

  • Sick days

  • Holidays

  • Personal days

  • Company paid long-term disability

  • Paid professional development days

  • Tuition reimbursement

  • Discounted childcare during working hours

VOLUNTARY BENEFITS
  • Medical

  • Dental

  • Vision

  • Short-term disability

  • Life insurance

  • Retirement plan

Lehigh Valley Children's Centers is a proud Equal Opportunity Employer.

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